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CONSULTING

Career TEAM Consulting is a full-service, government training organization committed to empowering individuals and organizations to improve their productivity and performance levels. Our objective is to provide cost-effective training, products, and service offerings which are customized to meet the needs of government agencies, government contractors, and other workforce development organizations.

Our consulting/training services deliver performance-based, employer-driven placement and retention models that, in the past 10 years, has resulted in staff development which has resulted in the placement of thousands of individuals into employment.

Whether it is a need to improve customer service skills, improve staff morale or empower management, clients have found a great deal of satisfaction working with Career TEAM Consulting.  More than ever, successful organizations understand that regardless of job descriptions, customer service excellence provides the needed competitive edge and is an essential ingredient in maximizing profitability.

Your customers/clients depend on front line employees to be friendly and professional. Customers link employee attitudes and performance to the quality of your company.  When your workforce adopts a customer-focused mentality, your company attains the production it desires and your customers get the level of service that they want.

Motivated employees lead to better Retention and Customer Service; this ultimately impacts your brand and profit margin!  In summary we offer:

  • CUSTOMIZED STAFF TRAINING at the state, local, and organizational levels on workforce development topics including placement and retention strategies, career services training, business service strategies, marketing and business plan development, and curriculum development.
  • TRAINING WORKSHOPS and KEYNOTE SPEECHES for local, regional, state and national conferences on a range of topics including Job Development, Succeeding in the 21st Century Workplace, Welfare-to-Work Programs, One-Stop Issues, Youth Programs, and more.
  • CONSULTING SESSIONS for specific performance enhancement strategies with customized training to enhance organizational cultures and help staff develop systems to improve program retention, participation performance and job placement.
  • WEBINAR TRAINING PROGRAMS for reinforcement of all classroom training courses offered or as stand-alone series of education.
 
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